PRIVACY POLICY
Last Updated: June 2026
S'ólh Téméxw Botanicals respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, place an order, subscribe to our communications, or otherwise interact with us.
By using our website, you consent to the practices described in this Privacy Policy.
Information We Collect
When you visit our website, we may collect certain information, including:
Personal Information
Name
Billing and shipping address
Email address
Telephone number
Payment information
Order history
Website Usage Information
We may automatically collect certain information about your device and interaction with our website, including:
IP address
Browser type
Device information
Pages visited
Time spent on the website
Referring websites
How We Use Your Information
We may use your information to:
Process and fulfill orders
Communicate regarding orders and customer service inquiries
Provide shipping updates
Improve our products, services, and website experience
Detect and prevent fraud or unauthorized activity
Send marketing communications if you have opted in to receive them
Comply with legal obligations
Payment Processing
Payments made through our website are processed by secure third-party payment providers. S'ólh Téméxw Botanicals does not store or have access to complete payment card information.
Email Marketing
If you subscribe to our newsletter or marketing communications, we may use your email address to send updates, promotions, product announcements, and other information related to S'ólh Téméxw Botanicals.
You may unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails.
Cookies & Analytics
Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance user experience.
You may adjust your browser settings to refuse cookies; however, some website features may not function properly.
Sharing of Information
We do not sell, rent, or trade your personal information.
We may share information with trusted third-party service providers only as necessary to:
Process payments
Ship orders
Provide website hosting services
Analyze website performance
Send email communications
These service providers are authorized to use personal information only as necessary to provide services on our behalf.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Your Rights
Subject to applicable laws, you may request access to, correction of, or deletion of your personal information.
To make a request regarding your personal information, please contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of third-party websites.
Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.
Contact Information
If you have questions regarding this Privacy Policy or your personal information, please contact:
S'ólh Téméxw Botanicals
Chilliwack, British Columbia, Canada